Contact information
Contact Us
We’re Here to Help
At LUMA HAUS, we believe exceptional design should be matched with exceptional service.
Whether you have a question about an order, need help choosing the perfect lighting piece, or simply want more information about our collection, our team is here to assist you.
Get In Touch
For questions, support, or assistance with your order, please contact us:
Email:
support@lumahausliving.com
Customer Support Hours:
Monday – Friday
9:00 AM – 5:00 PM (EST)
We aim to respond to all inquiries within 24–48 business hours.
Order Support
If you are contacting us about an existing order, please include:
- Order number
- Full name used during checkout
- Email address associated with your order
- Details about your question or concern
Providing this information helps us assist you faster.
Product Questions
Need help choosing the right lighting for your space?
Our team can help with:
- Product information
- Size recommendations
- Design guidance
- Installation questions
- Order assistance
We want to help you find lighting that feels perfect for your home.
Stay Connected
Follow LUMA HAUS for inspiration, new collections, and modern interior design ideas.
Create spaces that feel warm, intentional, and timeless.
LUMA HAUS
Illuminate your home. Elevate your everyday.